Riyadh, Saudi ArabiaRetail & FMCG
Shelf, cabinet and delivery connected across the estate.
/ The context /
Margin in retail is made and lost where head office cannot see it in real time: the shelf, the cabinet and the delivery that supplies both. Connecting them puts pricing, availability and cold integrity under one console.
Quality of Life initiatives, tourism and new destinations are changing how and where people shop, and retailers open formats faster than their systems adapt.
Workforce localisation is changing store staffing, so routine checks that relied on experienced staff have to become systems that guide any team.
Reducing food loss and waste is a stated national priority, so chilled product lost to temperature failures is a reputational issue as well as a cost.
/ The challenges /
Head office changes a price and stores update paper labels over days. Shelf and till disagree, and customers notice first.
A chiller fails overnight and the morning shift bins the stock, with no record of how long it was warm or why.
Refrigeration, lighting and HVAC run to local habit in every store, and the gap between best and worst is invisible from head office.
Chilled goods are received on trust, so a quality dispute has no temperature or timing evidence from the vehicle.
/ Where it shows up /
Each one runs on the same foundation, so the second costs a fraction of the first.
Solution
Shelves, inventory, pricing and store conditions across the estate.
Solution
Monitor conditions continuously and build the compliance record as product moves.
Solution
Where every asset is, how hard it is working, and what needs attention.
/ What we connect /
Whatever the brand, protocol or supplier, joined to the systems that already run the business.
/ By role /
Retail operations director
Pricing and category manager
Store manager
Supply chain manager
/ How we engage /
Category, operations and facilities pick a small group of representative stores, and we agree the margin questions to answer.
Shelf labels, cabinet sensors and energy metering go in, and pricing and POS are connected so changes and alerts flow.
Waste, energy and pricing accuracy are measured against comparable stores, and rules and store routines are refined with managers.
City by city, with distribution centres and delivery fleets added and one console across every store.
/ Compliance /
Confirm the exact format your authority requires and we map the export to it.
Continuous temperature records across cabinets, cold rooms and vehicles are designed to support the food safety record-keeping SFDA expects of food retailers and distributors.
Store environment and equipment logs are held to support the documentation municipal inspections and Balady licensing can require of retail premises.
Footfall and loyalty data can be aggregated or anonymised at capture, with access restricted by role, designed to support PDPL obligations overseen by SDAIA.
/ Security & sovereignty /
/ Built on IoT Cube /
Saudi distributor of IoT and telematics hardware: trackers, dashcams, sensors, RFID, routers and EV chargers, fitted and supported.
AI sales command centre for KSA and GCC: CRM, pipelines, leads, meetings, field activity, invoicing.
AI agents that answer calls, reply on chat and WhatsApp, qualify leads and book appointments, in Arabic and English.
Transport management for Saudi road freight: dispatch, driver evidence, delay attribution and bilingual ZATCA invoicing.
/ Questions /
Yes. Prices and product data flow from your ERP or merchandising system to the labels. That integration is scoped before installation begins.
/ Other industries /
We will walk through your estate, the systems around it and where connecting it pays for itself first.