Quality manager
“Can we show a complete temperature history for this batch?”
- Continuous records from storage through delivery.
- Excursions logged with duration, cause and action.
- Inspection-ready reports without manual compilation.
Healthcare & Pharma
Product integrity is patient safety, and it has to be provable.
Cold chain evidence produced as a by-product of the operation.
- Who we work with
- Hospitals, pharmacies, distributors and manufacturers
- Typical estate
- Cold rooms, fridges, vehicles and critical equipment
- Where it starts
- One warehouse or hospital pharmacy
/ The context /
Why this sector, why now.
Cold rooms, pharmacies, distribution vehicles and critical equipment carry a continuous obligation, while the evidence of meeting it is assembled after the fact. Continuous monitoring produces that record as a by-product of the operation.
- 01Healthcare transformation at scale
The Health Sector Transformation Program is reshaping how care is delivered and funded, with clearer accountability for quality, safety and cost.
- 02Local pharma manufacturing grows
Localisation is expanding medicine and vaccine production in the Kingdom, so more product is stored and moved domestically under the same expectations.
- 03Regulatory scrutiny is continuous
Inspections expect a complete temperature history rather than a clean spot check, and a gap in the record is read as a gap in control.
/ The challenges /
What the operation is up against.
01
Records are assembled after the fact
Manual logs and standalone loggers are downloaded when someone asks, so excursions are found days later, when the product may already be used.
02
Alarms nobody answers
Local fridge alarms sound in empty rooms at night. By morning the stock is quarantined and the cause is guesswork.
03
The cold chain breaks in transit
Warehouses are well monitored while vehicles and handovers are not, so the weakest leg carries the least evidence.
04
Critical equipment fails quietly
Freezers, incubators and HVAC drift before they fail. Without condition data, maintenance reacts to the failure, not the warning.
/ Where it shows up /
The solutions that matter here.
Each one runs on the same foundation, so the second costs a fraction of the first.
Solution
Cold Chain & Compliance
Monitor conditions continuously and build the compliance record as product moves.
Solution
Facilities & Energy
Buildings, equipment and environmental conditions across a portfolio.
Solution
Predictive Maintenance
Condition and usage data that turns failure response into planned work.
/ What we connect /
The whole estate, on one record.
Whatever the brand, protocol or supplier, joined to the systems that already run the business.
In storage
- Cold rooms
- Pharmacy fridges
- Ultra-low freezers
- Vaccine stores
- Door and power status
In transit
- Refrigerated vehicles
- Insulated boxes and shippers
- Handover points
- Route and delivery times
Around the facility
- Temperature and humidity by room
- Pressure in clean areas
- HVAC and chillers
- Backup power
Systems of record
- Warehouse management
- ERP
- Quality management
- Maintenance systems
/ By role /
One platform. Four different questions answered.
Pharmacy director
“Will I know tonight if a fridge fails?”
- Alerts escalated by app, SMS and call.
- Clear ownership until someone acknowledges.
- Less stock quarantined because of a late response.
Distribution manager
“What happened to the temperature between the warehouse and the hospital?”
- Live temperature and location on every delivery.
- Handover records at each point of custody.
- Evidence that resolves disputes quickly.
Facilities manager
“Which critical equipment is about to let us down?”
- Condition trends on freezers, HVAC and power.
- Maintenance planned before a failure hits stock.
- Energy use tracked across the facility.
/ How we engage /
From first conversation to the whole estate.
- 1
Map the cold chain
Quality and operations trace the product journey from receipt to patient, and we identify where the evidence is weakest.
- 2
Monitor one site
One warehouse or hospital pharmacy is connected, thresholds are set with quality, and we agree who is alerted, how and in what order.
- 3
Close the transit gap
Monitoring extends to vehicles and handovers so the record is continuous, then excursions and response times are reviewed against the baseline.
- 4
Roll out the network
Further sites, fleets and critical equipment join, WMS and quality systems are connected, and reporting is standardised.
/ Compliance /
The record the regulator asks for, produced as you operate.
Confirm the exact format your authority requires and we map the export to it.
- 01Saudi Food and Drug Authority (SFDA)
Continuous temperature and humidity records are designed to support the storage and distribution requirements SFDA applies to medicines and medical products, with reporting mapped to those requirements.
- 02Personal Data Protection Law (PDPL)
Where operational records touch patient or staff information, access is restricted by role and retention is set per record type, designed to support PDPL obligations overseen by SDAIA.
- 03NCA Essential Cybersecurity Controls
Platform access, audit logging and in-Kingdom hosting are designed to help healthcare providers align with the NCA Essential Cybersecurity Controls.
/ Security & sovereignty /
Where your data lives, and who can reach it.
- In-Kingdom residency
- Built to national controls
- Isolated by tenant
- Your cloud or site
/ Built on IoT Cube /
Products already working in this sector.
TEFCO
Saudi distributor of IoT and telematics hardware: trackers, dashcams, sensors, RFID, routers and EV chargers, fitted and supported.
Shipr
Transport management for Saudi road freight: dispatch, driver evidence, delay attribution and bilingual ZATCA invoicing.
livixa.ai
AI agents that answer calls, reply on chat and WhatsApp, qualify leads and book appointments, in Arabic and English.
/ Questions /
Frequently asked.
Calibration requirements depend on your quality system. We supply sensors with calibration documentation and help plan recalibration cycles. Validating the overall system stays with your quality team.
/ Other industries /
The same foundation, a different estate.
Talk to someone who knows healthcare & pharma.
We will walk through your estate, the systems around it and where connecting it pays for itself first.