Municipal operations director
“Is the city being run the way the contracts say it should be?”
- Contractor work verified by data, not self-reporting.
- Service levels tracked by district and contract.
- Exceptions escalated before residents complain.
Smart Cities & Public Sector
Public assets are distributed, long-lived, and accountable.
Sovereign hosting and a full audit trail as the entry condition.
- Who we work with
- Municipalities, ministries, authorities and developers
- Typical estate
- Public buildings, fleets, streets and networks
- Where it starts
- One district, fleet or building portfolio
/ The context /
Why this sector, why now.
Government entities run estates of assets that outlast the systems bought to manage them, under scrutiny that requires evidence rather than assurance. Sovereign hosting and a full audit trail are the entry condition for a purchase.
- 01Vision 2030 raises expectations
Vision 2030 and the Quality of Life Program set a higher bar for public services, and residents and leadership expect services that respond.
- 02Digital government is the default
Public entities are moving services and operations onto digital platforms, and physical assets are expected to join with data that can be shared and trusted.
- 03Sovereignty is non-negotiable
National cybersecurity and data protection requirements shape every public sector purchase, and platforms hosted outside the Kingdom face a difficult path.
/ The challenges /
What the operation is up against.
01
Every department has its own system
Fleets, buildings, lighting and waste each run on separate contracts and dashboards, so leadership cannot see the city as one operation.
02
Assets outlive their software
Streetlights, pumps and buildings last decades, while the systems bought to manage them are replaced, abandoned or locked to one vendor.
03
Contractor performance is hard to verify
Cleaning, maintenance and waste collection are outsourced, and proving the work was done on time still relies on the contractor’s own report.
04
Evidence is requested, assurance is offered
Auditors and oversight bodies want records. What exists is a manually assembled summary that cannot be traced to the source.
/ Where it shows up /
The solutions that matter here.
Each one runs on the same foundation, so the second costs a fraction of the first.
Solution
Facilities & Energy
Buildings, equipment and environmental conditions across a portfolio.
Solution
Utilities & Metering
Distributed infrastructure, consumption and abnormal conditions, read continuously.
Solution
Fleet & Asset Operations
Where every asset is, how hard it is working, and what needs attention.
/ What we connect /
The whole estate, on one record.
Whatever the brand, protocol or supplier, joined to the systems that already run the business.
In the street
- Street lighting
- Waste bins and collection
- Parking and traffic sensing
- Air quality and noise
- Public safety cameras
In public buildings
- HVAC and energy
- Water use
- Occupancy and access
- Fire and life safety status
On the move
- Municipal and service fleets
- Contractor vehicles
- Field inspection teams
- Emergency response units
Systems of record
- GIS
- ERP and asset registers
- Service request platforms
- Contract management
/ By role /
One platform. Four different questions answered.
Facilities director
“Which public buildings are wasting energy and water?”
- Consumption compared across the building portfolio.
- Out-of-hours use and faults flagged automatically.
- Savings measured against an agreed baseline.
CIO or digital lead
“Can we connect everything without creating another silo?”
- One sovereign platform across departments and vendors.
- Open integration with GIS, ERP and existing systems.
- Security controls designed around national requirements.
Internal audit lead
“Can every figure in this report be traced to its source?”
- A full audit trail from sensor to dashboard.
- Records retained and access logged by user.
- Reports that stand up to oversight review.
/ How we engage /
From first conversation to the whole estate.
- 1
Agree the mandate
We define the outcome, the assets in scope and the security, hosting and procurement requirements with the entity from the outset.
- 2
Pilot one area
One district, fleet or building portfolio is connected on sovereign infrastructure, with audit trails and access controls from day one.
- 3
Report against outcomes
Service, energy and contractor performance are measured against the baseline, and results go to leadership and oversight in a form they can verify.
- 4
Build the city layer
Departments and districts join, GIS and ERP are connected, and isolated systems consolidate onto one accountable platform.
/ Compliance /
The record the regulator asks for, produced as you operate.
Confirm the exact format your authority requires and we map the export to it.
- 01NCA Essential Cybersecurity Controls
In-Kingdom hosting, identity and access management, logging and audit trails are designed to support government entities in aligning with the NCA Essential Cybersecurity Controls.
- 02Personal Data Protection Law (PDPL)
Data captured in public spaces is minimised at source, with access controls and retention settings designed to support PDPL obligations overseen by SDAIA.
- 03MOMRAH / Balady
Municipal asset, service and inspection records are structured to support reporting to MOMRAH programmes, with outputs mapped to the processes municipalities already follow.
/ Security & sovereignty /
Where your data lives, and who can reach it.
- In-Kingdom residency
- Built to national controls
- Isolated by tenant
- Your cloud or site
/ Built on IoT Cube /
Products already working in this sector.
tracking.me
AI and IoT fleet management for Saudi Arabia: routing, driver safety, predictive maintenance, RFID and tyre management.
TEFCO
Saudi distributor of IoT and telematics hardware: trackers, dashcams, sensors, RFID, routers and EV chargers, fitted and supported.
Gorex
On-demand car care and vehicle maintenance, booked in a few taps at a chosen time and place.
Humify
AI assisted HR for the GCC: attendance, payroll, leave, requests, recruitment and the whole employee lifecycle.
/ Questions /
Frequently asked.
Yes. IoT Cube is a sovereign platform with data hosted inside Saudi Arabia, designed around NCA and PDPL requirements. Hosting is confirmed during procurement to match the entity’s classification needs.
/ Other industries /
The same foundation, a different estate.
Talk to someone who knows smart cities & public sector.
We will walk through your estate, the systems around it and where connecting it pays for itself first.