Network operations manager
“Where is the network losing water right now?”
- Loss calculated by district metered area, continuously.
- Night flow and pressure anomalies flagged early.
- Leaks located to a zone before crews leave.
Utilities & Public Infrastructure
Networks that report their own losses.
Water, power and gas networks that place their own losses.
- Who we work with
- Water, power and district utility operators
- Typical estate
- Meters, pumping stations and distribution networks
- Where it starts
- One district metered area
/ The context /
Why this sector, why now.
Water, power and gas networks lose what they cannot see, and see it monthly. Continuous monitoring turns non-revenue loss from an estimate into a location, and moves crews from searching to fixing.
- 01Sector restructuring and privatisation
Water and electricity services are being restructured, with more private participation and performance-based contracts that operators need data to prove.
- 02Water is a strategic resource
Much of the Kingdom’s water is desalinated and pumped long distances, so every litre lost in the network carries that cost with it.
- 03New cities, new networks
Giga-projects and fast-growing cities are adding networks designed to be monitored from the start, and older networks are expected to catch up.
/ The challenges /
What the operation is up against.
01
Loss is an estimate
Non-revenue water and energy losses are calculated from monthly balances, weeks after the leak started.
02
Crews search before they fix
Without location data, field teams spend hours finding the fault. Repair is the smaller part of the job.
03
Meter reads arrive too late
Manual and drive-by reads give a monthly snapshot, so abnormal consumption, tampering and failed meters surface on the next bill, if at all.
04
Pumps fail without warning
Pumping stations and valves are maintained on schedule, so supply is interrupted before the maintenance team hears about a failure.
/ Where it shows up /
The solutions that matter here.
Each one runs on the same foundation, so the second costs a fraction of the first.
/ What we connect /
The whole estate, on one record.
Whatever the brand, protocol or supplier, joined to the systems that already run the business.
At the customer
- Smart water meters
- Electricity meters
- Tamper and backflow detection
- Bulk and commercial meters
Across the network
- Flow and pressure loggers
- Water quality sensors
- Valves and PRVs
- Acoustic leak sensors
At the station
- Pumps and motors
- Reservoirs and tanks
- Substations and transformers
- Backup generators
Systems of record
- SCADA
- GIS
- Billing and CIS
- Work management
/ By role /
One platform. Four different questions answered.
Asset manager
“Which pumps and valves are closest to failing?”
- Condition trends on pumps, motors and valves.
- Maintenance prioritised by risk and criticality.
- A history that supports the capital plan.
Revenue manager
“Which meters are under-recording, and which customers are not paying?”
- Failed and stuck meters identified automatically.
- Tamper and abnormal consumption alerts.
- Billing based on actual reads, not estimates.
Field operations lead
“Can my crews go straight to the fault?”
- Jobs dispatched with location and readings attached.
- Crew progress visible without phone calls.
- Close-out records captured at the site.
/ How we engage /
From first conversation to the whole estate.
- 1
Choose the district
Network and revenue teams pick a district metered area with a known loss problem and a clear baseline.
- 2
Instrument the zone
Meters, flow and pressure loggers go in and SCADA is read, giving the zone a continuous water or energy balance.
- 3
Move crews to fixing
Located anomalies reach field teams as jobs, and time to find, time to fix and loss recovered are tracked against baseline.
- 4
Scale zone by zone
Further districts and stations join, GIS and billing are connected, and the utility runs on the network picture.
/ Compliance /
The record the regulator asks for, produced as you operate.
Confirm the exact format your authority requires and we map the export to it.
- 01The water and electricity regulator
Consumption, loss and service continuity data is structured to support the performance reporting utility operators are asked to provide, with reporting mapped to their licence obligations.
- 02NCA Essential Cybersecurity Controls
Connections into critical distribution infrastructure use network segmentation, controlled access and full logging, designed to support alignment with the NCA Essential Cybersecurity Controls.
- 03Personal Data Protection Law (PDPL)
Customer consumption and premises data is scoped to the teams that need it, with a defined retention period per district, designed to support PDPL obligations overseen by SDAIA.
/ Security & sovereignty /
Where your data lives, and who can reach it.
- In-Kingdom residency
- Built to national controls
- Isolated by tenant
- Your cloud or site
/ Built on IoT Cube /
Products already working in this sector.
TEFCO
Saudi distributor of IoT and telematics hardware: trackers, dashcams, sensors, RFID, routers and EV chargers, fitted and supported.
Humify
AI assisted HR for the GCC: attendance, payroll, leave, requests, recruitment and the whole employee lifecycle.
tracking.me
AI and IoT fleet management for Saudi Arabia: routing, driver safety, predictive maintenance, RFID and tyre management.
/ Questions /
Frequently asked.
It depends on the area. NB-IoT, LTE-M and LoRaWAN are all used, chosen on coverage, battery life and meter density per district.
/ Other industries /
The same foundation, a different estate.
Talk to someone who knows utilities & public infrastructure.
We will walk through your estate, the systems around it and where connecting it pays for itself first.