livixa.ai · AI voice agents

Every call answered. Every lead followed up.

An AI voice-agent platform that automates customer calls, lead qualification, appointments, follow-ups and business workflows.

All products

Category: AI voice-agent platform
Built for: Sales, service and operations teams handling call volume
Pairs with IoT Cube for: Calls triggered by live business and device events

/ The problem /

Why livixa.ai exists.

Calls go unanswered after hours, new leads wait days for a callback and follow-ups depend on someone remembering. Each missed call is a customer who has already moved on.

AI voice agents that automate customer calls, lead qualification, appointments, follow-ups and business workflows.

/ What it does /

Capability, not just visibility.

Voice agents that answer every call

AI voice agents handle inbound and outbound calls in Arabic and English, at any hour. They follow your scripts and rules, and hand over to a person when a conversation needs one.

Lead qualification

New leads are called quickly and asked the questions your team would ask. Answers are scored against your criteria, so salespeople spend time on the leads worth chasing.

Appointments and reminders

Agents book, confirm and reschedule appointments against real calendar availability, then call or message ahead to reduce no-shows.

Follow-ups that actually happen

Quotes, missed calls and unanswered enquiries get a follow-up on schedule, without relying on someone to remember.

Workflow automation

A call outcome can update the CRM, create a task, send a message or trigger the next step in a business process, so the conversation leads somewhere.

Transcripts and call records

Every call is logged with a transcript, summary and outcome against the customer record, ready for review and quality checks.

/ How it works /

From first login to everyday habit.

1
Design the conversation
Define the call’s goal, script, qualification questions and when to escalate to a person.
2
Connect your systems
Link the CRM, calendars and messaging channels the agent needs to read from and write to.
3
Go live
Agents take inbound calls and run outbound campaigns, qualifying, booking and following up.
4
Review and refine
Transcripts and outcomes show what worked, so scripts and rules are tuned over time.

/ Who uses it /

Built around the people who carry the load.

Head of sales

“Are new leads being called before they go cold?”

Leads called and qualified soon after they arrive.
Qualified leads passed to the right salesperson.
Every outcome logged in the CRM.

Customer service manager

“How do we handle call peaks without adding headcount?”

AI agents absorb routine calls at any volume.
Complex calls escalated to a person with context.
Transcripts available for quality review.

Clinic or branch manager

“Why do so many booked appointments not show up?”

Automated confirmation and reminder calls.
Easy rescheduling instead of silent no-shows.
Calendar updated as soon as plans change.

/ Integrations /

Connects to what you already run.

Business systems

CRM platforms including Zaps
Calendars
Helpdesk and ticketing tools
ERP systems
REST APIs and webhooks

Telephony

SIP trunks
Cloud contact centres
Local phone numbers
Call recording

Channels

Inbound voice
Outbound voice
SMS
WhatsApp Business
Email summaries

/ What it inherits /

Nothing here started from zero.

livixa.ai is a product with its own customers. Underneath, it stands on the same foundation as every other product in the family.

livixa.ai

AI voice agents

Voice agents that answer every call
Lead qualification
Appointments and reminders
Follow-ups that actually happen

Sovereign hosting

Data resident in the Kingdom

In-Kingdom data residency
Private cloud or on-site option
Encrypted in transit and at rest

Neutral by design

No lock-in underneath

Any device brand
Any Saudi carrier
Any approved AI model

IoT Cube foundation

Solved once, shared by every product

Asset & identity record
Multi-tenancy
Rules & alerting engine
Role-based access & audit
Open APIs & webhooks

/ Security & sovereignty /

Sovereign is a place, not a promise.

In-Kingdom residency

Data stored and processed inside Saudi Arabia, on infrastructure you can name in a tender.

Built to national controls

Designed to align with NCA cybersecurity controls and the Personal Data Protection Law.

Isolated by tenant

Tenant isolation, role-based access and a full audit trail across users, actions and devices.

Your cloud or site

Deploy into a sovereign cloud, your private cloud or on-premises without becoming a different product.

Read the data residency statement →

/ Better together /

Pairs with.

Products that share the same record, so connecting them is a setting, not a project.

Zaps

AI sales command centre for KSA and GCC teams, with AI agents that work the pipeline.

Humify

AI-powered GCC HR platform for payroll, attendance, recruitment, leave, employee records and workforce operations.

Gorex

On-demand car care — convenient vehicle maintenance and automotive services, booked in a few taps.

/ Questions /

Frequently asked.

Does livixa.ai speak Arabic?

Yes. Voice agents are designed to hold conversations in Arabic and English. Dialect and voice options are agreed during setup.

What happens when a caller needs a person?

You set the escalation rules. When a call meets them, it is transferred to a human agent or a callback is booked, with the conversation so far attached.

Can it qualify leads using our own criteria?

Yes. Qualification questions and scoring are defined by your team, and the results are written back to your CRM against the lead.

Does it work with our CRM?

livixa.ai connects to CRM platforms through integrations and APIs, and pairs directly with Zaps. The specific connection is confirmed during onboarding.

Where is call data stored?

livixa.ai is built on IoT Cube, a Saudi-built sovereign platform. Hosting, recording and data residency options are discussed as part of each deployment.

/ The family /

More products on the same foundation.

Bring us the decision that takes too long today.

Start with the problem. IoT Cube provides the foundation underneath.